Summary of Document
This document from 1976 is a detailed description of complaints handled by the Complaints Review Board. The details of the case indicate how time consuming and contentious complaints could be for the Authority.
The document includes a lengthy exchange of letters concerning a documentary on the working conditions on Sri Lankan tea plantations. The complainant appeared to have written the Authority also using another name on another programme, and was insistent that Granada demonstrated a consistent anti-Capitalist bias.
A Complaint to the Board from [Viewer] concerning the World in Action Programme on the Sri Lanka Tea Plantations